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CCTV GUIDES
How to Choose a CCTV Installer in Surrey BC
By WireWize Security Team . May 16 2026 . 5 min read
Not all CCTV installers are equal. Choosing the right company is just as important as choosing the right cameras. A properly installed CCTV system can provide reliable security for years, while poor installation can leave blind spots, reduce image quality, and create ongoing maintenance issues. Before hiring an installer, take time to compare their experience, equipment, and customer support.
Here are five things to check before you hire anyone to install cameras at your Surrey home or business.
1. Do They Offer a Free Site Assessment?
A reputable CCTV installer will visit your property before quoting. Anyone who gives you a price over the phone without seeing your property is guessing—and often underquoting to win the job before adding unexpected charges later.
A site assessment also allows the installer to identify the best camera locations, evaluate cable routes, check lighting conditions, and recommend a system that suits your property’s layout rather than using a one-size-fits-all approach.
2. Do They Show You Exactly What Equipment Is Included?
Ask for the brand and model number of the cameras being installed. Budget installers often use unbranded cameras with little or no local warranty support.
It’s also worth asking:
- What camera resolution is included?
- Do the cameras have infrared or colour night vision?
- What is the weatherproof rating?
- How much recording storage is included?
- Can additional cameras be added later?
Understanding exactly what you’re paying for makes it much easier to compare quotes from different installers.
3. Do They Have Local Reviews?
Search Google and check Yelp for reviews from local Surrey customers. A company with genuine reviews from recent customers is generally a better indicator of service quality than marketing claims on a website.
Look beyond the overall star rating and read individual reviews to see whether customers mention professionalism, communication, installation quality, and after-sales support. Consistently positive feedback over time often indicates a reliable installer.
4. Is There a Workmanship Guarantee?
Ask if there is a warranty on the installation work itself—not just the equipment. Even high-quality cameras can experience problems if they are installed incorrectly.
A workmanship guarantee shows that the installer stands behind their work and is willing to address installation-related issues if they arise after the project is complete.
At WireWize Security, we won’t ask for final payment until you’re 100% satisfied with the installation.
5. Are They Local?
Hiring a local Surrey BC company means faster response times if you need support, a team familiar with local conditions and regulations, and someone you can contact directly if questions arise.
Local installers are also more likely to understand common property layouts in the area and can often provide quicker maintenance or system upgrades when needed. Working with a nearby company can make ongoing support much more convenient than dealing with a national call centre that outsources installations.
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